This privacy notice for Kerb Shark Ltd (‘we’, ‘us’, or ‘our’) describes how and why we might collect, store, use, and/or share your information when you use our services — such as when you visit kerbshark.co.uk, or engage with us in other related ways including sales, marketing, or events.
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. Contact us at hello@kerbshark.co.uk.
Summary of key points
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with applicable law.
How do we keep your information safe?
We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
What are your rights?
Depending on where you are located, the applicable privacy law may mean you have certain rights regarding your personal information. Contact us at any time to exercise them.
01. What information do we collect?
We collect personal information that you voluntarily provide to us when you express an interest in our products or Services, participate in activities on the Site, or otherwise contact us. This may include: names, phone numbers, email addresses, postcodes, contact preferences, and mailing addresses. We do not process sensitive information, and all personal information you provide must be true, complete, and accurate.
We also automatically collect certain information when you visit our Services — such as your IP address, browser and device characteristics, operating system, language preferences, and usage data. This information is primarily used to maintain the security and operation of our Services and for internal analytics purposes. We also collect information through cookies and similar technologies — for more details, see our Cookie Policy at kerbshark.co.uk/cookie-policy.
02. How do we process your information?
We process your personal information for a variety of reasons depending on how you interact with our Services, including: to deliver and facilitate our services; to respond to user enquiries and provide support; to send administrative information such as policy updates; to fulfil and manage your orders and payments; and to protect the vital interests of our users. We only process your information when we have a valid legal reason to do so.
03. What legal bases do we rely on?
We rely on the following legal bases under GDPR and UK GDPR: Consent — where you have given us permission for a specific purpose; Performance of a Contract — where processing is necessary to fulfil our contractual obligations; Legal Obligations — where processing is required for compliance with applicable law; and Vital Interests — where processing is necessary to protect someone’s safety. If you are located in Canada, we may process your information with express or implied consent, or in certain exceptional cases permitted by applicable law.
04. When and with whom do we share your information?
We may share your data with third-party vendors and service providers who perform services on our behalf, including data analytics, sales & marketing tools, and communication tools. All third parties are bound by contractual obligations to safeguard your data and may only use it as instructed by us. We may also share information in connection with business transfers or acquisitions, with Google Analytics to track and analyse use of our Services, and with business partners to offer certain products or promotions.
05. Do we use cookies?
We may use cookies and similar tracking technologies such as web beacons and pixels to access or store information about your visit. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy at kerbshark.co.uk/cookie-policy.
06. How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law — such as for tax, accounting, or other legal requirements. When we have no ongoing legitimate business need to process your information, we will either delete or anonymise it.
07. How do we keep your information safe?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment, as transmission of personal information to and from our Site is at your own risk.
08. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old, or that you are the parent or guardian of a minor and have consented to their use of the Services. If we learn that personal information from a user under 18 has been collected, we will deactivate the account and take reasonable steps to delete the data promptly. Please contact us at hello@kerbshark.co.uk if you become aware of any such data.
09. What are your privacy rights?
If you are located in the EEA, UK, Switzerland, or Canada, you have rights under applicable data protection laws to request access to, rectification or erasure of, and restriction or portability of your personal information, as well as the right to object to its processing. You may also withdraw your consent at any time. To exercise any of these rights, please contact us at hello@kerbshark.co.uk. You also have the right to lodge a complaint with your local data protection authority.
10. Do-not-track features
Most web browsers and some mobile operating systems include a Do-Not-Track (‘DNT’) feature that you can activate to signal your preference not to have your browsing activities monitored. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised, and we do not currently respond to such signals. If a standard is adopted in the future that we are required to follow, we will inform you in a revised version of this notice.
Contact us
Kerb Shark Ltd, The Foundry,
London E17 6ZH, England
hello@kerbshark.co.uk